Full-Time Law Firm Receptionist

Immigration law firm with a national reputation for excellence is looking for a bilingual (English and Spanish speaking), friendly, professional, and positive individual to work as the firm’s receptionist.

Responsibilities include the following:

• Greet clients and prospective clients in a friendly, welcoming, and professional manner
• Operate a multi-line telephone system with 10 incoming lines using proper phone etiquette.
• Answer phones and direct incoming calls to appropriate staff members or client service representative for scheduling of appointments.
• Schedule consultations when client service representative is not available
• Review intake form with prospective client to make sure that all data is accurate and check referral source.
• Check voice mail messages throughout the day
• Accept payments from clients in person and fill out payment stubs
• Track consultations and referral sources
• Purge files
• Maintain a clean and organized reception/lobby area.
• Manage all firm and staff calendars.
• Disburses incoming faxes to recipients.
• Assists with mailing of monthly bills.
• Utilize general office equipment, word processing software, and case management software.
• Perform several tasks concurrently with ease and professionalism.
• Assisting Director of Administration and other administrative staff with needed.

Job Requirements:

Friendly, positive and professional individual willing to work 8am-5pm with punctual daily attendance.  Individual should possess a strong attention to detail and quick response time in completing tasks and addressing client needs.  He/she should have excellent time management skills and the ability to answer multiple phone lines efficiently.  Individual should be able to multitask in a fast-paced environment and work under deadlines.  Bilingual in English and Spanish required.

Application Process:

Please submit resume and cover letter to mariela@immigrationissues.com.

Compensation commensurate with experience.  Health and retirement benefits, paid time off, and other benefits provided.