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Full-Time Law Firm Receptionist

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Full-Time Law Firm Receptionist

Immigration law firm with a national reputation for excellence is looking for a bilingual (English and Spanish speaking), friendly, professional, and positive individual to work as the firm’s receptionist.

Responsibilities include the following:

  • Greet clients and prospective clients in a friendly, welcoming, and professional manner
  • Operate a multi-line telephone system with 10 incoming lines using proper phone etiquette.
  • Answer phones and direct incoming calls to appropriate staff members or client service representative for scheduling of appointments.
  • Schedule consultations when client service representative is not available
  • Review intake form with prospective client to make sure that all data is accurate and check referral source.
  • Check voice mail messages throughout the day
  • Accept payments from clients in person and fill out payment stubs
  • Track consultations and referral sources
  • Purge files
  • Maintain a clean and organized reception/lobby area.
  • Manage all firm and staff calendars.
  • Disburses incoming faxes to recipients.
  • Assists with mailing of monthly bills.
  • Utilize general office equipment, word processing software, and case management software.
  • Perform several tasks concurrently with ease and professionalism.
  • Assisting Director of Administration and other administrative staff with needed.

Job Requirements:

Friendly, positive and professional individual willing to work 8am-5pm with punctual daily attendance.  Individual should possess a strong attention to detail and quick response time in completing tasks and addressing client needs.  He/she should have excellent time management skills and the ability to answer multiple phone lines efficiently.  Individual should be able to multitask in a fast-paced environment and work under deadlines.  Bilingual in English and Spanish required.

Application Process:

Please submit resume and cover letter to mariela@immigrationissues.com.

Compensation commensurate with experience.  Health and retirement benefits, paid time off, and other benefits provided.

 

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