We at Joseph & Hall P.C. hope that this message finds you, your colleagues, and your families and friends in the best of health at this time of the worldwide pandemic.
It is our goal to keep you up to date with the latest information about USCIS, Consulate and immigration court closing as well as any shift in filing deadlines that may impact your case. We know that our clients have important deadlines that do not disappear, even with current COVID-19 public health concerns. Furthermore, we understand that this is a particularly challenging time for employers, families, and individuals who have a need for immigration support. Timely and informed immigration counsel is especially important in these dynamic and ever-changing times.
We also want you to know that we have been planning for this eventuality for over two weeks and our firm has come up with a crisis management preparedness plan that is being used as a model for other firms around the country. Our firm partners have written an article that was published by the American Immigration Lawyers Association on crisis management preparedness and our firm partners are being asked to speak nationwide about continuing to manage a law firm and clients in a time of crisis. So we are prepared.
Our firm’s preparedness plan ensures that our existing clients can continue to rely on us for legal services while also being cognizant of the COVID-19 threat.
That being said, effective today Wednesday, March 18th, the offices of Joseph & Hall P.C. are officially closed to the public until April 1, 2020. The majority of J&H team members will be working remotely on secure firm-monitored computer equipment that utilizes the latest in cloud-based security software and the latest in malware and virus protection. As of yet there no federal, state or local governmental mandates in effect for the City of Denver requiring this approach. However, we believe this step is in the best interests of our employees and our clients toward the end of continuity of service and business operations.
For the time being, even though our office is closed to the public, the office will be staffed by a skeletal administrative staff. Although our doors will be locked, clients can continue to drop off documents at our office and we will have a bin available between our two front doors in which you can drop off documents. If you do so, there will be a sign asking you to call the receptionist so that she can come down immediately and pick up the documents you have left.
As the situation is quickly changing, it is impossible to predict how long this will continue. However, we are prepared to serve clients remotely for an extended period. We do not anticipate interruptions in the service you are accustomed to receiving, and our teams are continuing to work diligently to meet deadlines and to deliver the high level of service you expect from us.
Please note the following:
· The methods of reaching us remain the same – our email addresses and phone numbers have not changed.
· We will hold telephonic or video meetings rather than in-person meetings. These meetings can be done by SKYPE or Zoom Conference call so that you can continue to interact with your legal team, face-to-face.
· We remain committed to delivering outstanding client services.
Most importantly, please take the utmost care with your own health, and never hesitate to let us know how we may be of assistance to you in these unprecedented times.
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